Frequently Asked Questions

Everything you need to know about PTEPilot - organized by category

Getting Started

7 questions

Payment & Pricing

10 questions

For Institutes & Coaching Centers

10 questions

For Teachers

4 questions

Features & Tools

14 questions

Technical & Security

5 questions

Getting Started

7 questions in this category

Payment & Pricing

10 questions in this category

For Institutes & Coaching Centers

10 questions in this category

For Teachers

4 questions in this category

Features & Tools

14 questions in this category

Technical & Security

5 questions in this category

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Frequently Asked Questions

Getting Started

Payment & Pricing

For Institutes & Coaching Centers

For Teachers

Features & Tools

Technical & Security

Getting Started

What is PTEPilot?

What test sections are available?

How accurate is the AI scoring?

Will PTEPilot help me achieve my target score?

What is Practice Mode?

Can I use dark mode?

What device should I use for PTE practice?

Payment & Pricing

What are the different ways to pay for tests?

Should I subscribe or use the wallet?

What subscription plans are available?

Do subscription tests roll over?

Can I cancel my subscription anytime?

How do Platform Credits work?

Can I get a refund on Platform Credits?

Do you offer coupon codes or discounts?

How do I apply a coupon code?

Can coupon codes be used multiple times?

For Institutes & Coaching Centers

Is PTEPilot suitable for coaching centers and institutes?

What is batch management and how does it work?

How many batches and teachers can I have?

Can teachers be assigned to specific batches?

How do students join my institute's batches?

Do institute plans include unlimited tests?

Can I track student progress across batches?

Is there white-label or custom branding available?

Can we get a demo for our coaching center?

Do you offer special pricing for large institutes?

For Teachers

How does the test assignment system work?

Can students self-signup to my organization?

What analytics are available for teachers?

Can I create custom tests for my students?

Features & Tools

What is the Question Bank?

Which AI providers are supported?

How do I get an API key if I want to use my own?

What are the daily limits?

Can I take unlimited practice tests?

Do the questions repeat?

How long does it take to generate a test?

Can I pause and resume a test?

Can I bookmark questions for later review?

What are Daily Challenges?

How do Leaderboards work?

How do I download my test results?

What keyboard shortcuts are available?

Can I see my score trends over time?

Technical & Security

Is my API key and payment information secure?

Which payment option should I choose?

Is there a mobile app?

Can I get a certificate after completing tests?

I found a bug. How do I report it?

Quick Links

View Pricing Plans

Contact Us

Start Practicing

Still have questions?